I have been in business for 40 years and my husband has been in business a few years more; so we have been customers of many, many companies. Today, there are many companies that can provide equipment for audio visual, home theater, security, etc. but most of them don’t provide the service and for us, what always makes the difference is service. Complete, professional service. With JBM Automation, not only is there state of the art equipment and attention to detail, but the service before and after the sale is superior as well. Neither my husband nor I understand technology easily. JBM took the extra time to thoroughly explain everything until it was understandable to us. The attention that was given to us may have frustrated other companies but I was always assured that JBM Automation would “be there” whenever I needed help or an explanation. And their responsiveness is also extremely impressive. We couldn’t be happier with our choice of JBM Automation.